Continued Support: Proceeding After Private Investigations

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You may think that private investigations stop when we feed our findings back to you, but in reality, we’ll continue to support you after your investigation for as long as you need. In this post, we’ll give you some tips about how to proceed after your investigation. We’ll also take you through some of the ways we provide support to our clients after their investigation is closed.

Ending an Investigation

Most of the time, we conclude an investigation after gathering the evidence requested. We detail all our findings in a professional and organised final report. The client then uses that information to make informed decisions about their lives.

Sometimes there just isn’t anything to be found. For example, some cheating partner investigations fail to return any evidence, and it seems that no infidelity is taking place. It can be more challenging to know how to end an investigation in these circumstances, as we can’t prove anything with no evidence.

Our private investigation work doesn’t end with the final report. When we complete an investigation, our clients sometimes need continued support. Let’s look at some of PI UK’s investigative aftercare solutions.

Report Analysis

Suppose, for whatever reason, you need some assistance understanding your final report. In that case, we’ll gladly take the time to read through it with you. We believe it provides a valuable opportunity to ask any questions you may have about the evidence we’ve provided.

In your analysis, one of our professional investigators will explain how conclusive the evidence is. They’ll also be able to tell you what else we could do to further your investigation.

Requesting Additional Services

If you feel you need to employ further measures to gather the information that you need, please let us know. We’ll discuss it with you, and we’ll be transparent about whether or not we think it’s the right course of action.

For example, you may have had us run a background check on someone, but you feel it hasn’t uncovered the correct information. One of our private detectives will explain how solutions like surveillance, polygraph testing, and vehicle tracking could be helpful to you.

If you do need additional services after your initial investigation has concluded, we are happy to discuss our rates to see if we can provide you with an affordable solution.

Contact with Legal Professionals

Sometimes our investigations uncover evidence that is used in magistrates or crown courts, as well as civil legal proceedings. Except for polygraph results, all our reports are court-admissible. This means that we sometimes have to explain what we’ve seen and reported in a court of law.

Because of our commitment to responsible investigation, we’ll help with legal proceedings in any way we can. If you need any further clarification for legal purposes, we’ll always gladly cooperate to the best of our abilities.

Encouraging Feedback

While it’s naturally essential to provide clients with feedback about their investigation, we also sincerely appreciate your feedback. You can let us know how well you think we obtained information for you, how you found our client service, and how likely you’ll be to recommend us to a friend.

Our primary objective is to help you achieve your goals. You can tell us how well we did by email: contact@piuk.net, on the phone 0800 002 9858, by post, or on social media.

Moving on with Your Life

As we’ve mentioned, people don’t need any additional support from us a lot of the time. Often, when clients have all the information they need, they’re satisfied with the completed service. If you don’t need or want any further contact, we’ll respect that. We love empowering our clients with facts, so we’re happy if you feel we’ve achieved that.

If you want us to, we’ll destroy the personal information we have on file securely. We may have to retain some anonymised personal data in line with the requirements of GDPR. Still, we will always be transparent about what this includes. You’ll still be welcome to contact us at any point in the future should you change your mind.

We believe that when you hire a private investigator, you deserve support moving forward. Continued support is one of the cornerstones of our business model, but you’ll have to start an investigation first. For free, professional advice from a friendly investigator, please call 0800 002 9858. Alternatively, please send your query through this contact form, and one of our agents will get back to you today.

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